Making Our Water Soft(er): Yay or Nay

It's almost Friday so I thought I would share our experience as we play with the option of installing a water softener system. 

Kinetico brochure

Growing up, we never spoke of a water softener system.  I knew that when I traveled to different regions, the water had a different taste from home, but never thought anything more beyond that. After many showers in our new home, I realized I was a little more ashy and 'dry' than normal.  I am one of those people who MUST apply moisturizer or lotion after any water activity.  I like to feel soft and smelling good is always a plus!!!  

Kinetico Sales Rep 

So we decided to get our water tested for water hardness as we played with the option of adding a water softener system to the home.  Our interest was to price out some systems, while learning more about the different options.  There are a few big names out there, as well as some smaller companies.  We decided to have a representative from Kinetico come out and give us his 'spill'.  I must say that he was not a pushy salesman and he did not ring our phone off the hook afterwards.  Based on the reviews, it is very common of this company to not be so pushy with potential customers.  I can appreciate that because sometimes you just need to 'think' for a while right?

So, he came out and performed a series of tests on our water to determine how hard the water was as well as the impurity levels.  While there were no impurity issues, our water was considered "hard" on the hardness scale.  He showed us the different systems...and then he showed us the price. 

The price tag was a little over $2K and maintenance did not seem to be an issue.  I will say that based off my research (and they will confirm), their system is not for the DIY-er.  With that, I wanted to make sure I read there warranty because if something was to go wrong, I would want them out ASAP.  I wanted to make sure they offered locations throughout the US because if we moved and took the system, I need the maintenance crew to be available.  Overall, the warranty was pretty good and I liked them.  However, we want to speak to more people and hear from real-life customers who used their services. 

We are still "thinking" as we have larger priorities at the time.  I will keep you posted on what we decide. 

Have you installed or thought about installing a water softener system?  Which company did you decide to use and why?  What do you love about having one?  Any regrets?

Above: Preparing the water sample

Above: Hardness level identified

Above: Performing a carbon comparison on the fridge water

xoxo